Disclaimer

AI guidance, not a veterinarian

Instant Vet Chat is an AI triage assistant. It is not a veterinarian and it is not a veterinary practice. It does not examine your animal, and it does not diagnose, treat or prescribe. Its replies are general guidance based only on what you tell it, and AI can be wrong. Always follow the advice of a vet who has examined your animal.

In an emergency

If you think your pet may be in danger, contact your own vet or your nearest emergency vet straight away. Do not wait for the chat, and do not use it in place of urgent care.

Poisoning

If you think your pet has eaten something poisonous, call your vet or a poison line now:

• UK: Animal PoisonLine, 01202 509000 (a fee may apply).
• US: ASPCA Animal Poison Control Center, (888) 426-4435, or the Pet Poison Helpline, (855) 764-7661 (a consultation fee may apply).

In the United States

Using Instant Vet Chat does not create a veterinarian-client-patient relationship (VCPR) with anyone. The guidance is general information, not the practice of veterinary medicine.

In the United Kingdom

Instant Vet Chat does not provide veterinary surgery within the meaning of the Veterinary Surgeons Act 1966. Only a veterinary surgeon registered with the Royal College of Veterinary Surgeons can diagnose or treat your animal.

Your decisions

You stay responsible for decisions about your animal’s care. Our Terms set out what we are and are not liable for.